Viewing team member 1 of 23
Gustavo Cordero
Office Manager
License #W171083
My name is Gustavo and I am the Office Manager at Heather Thies State Farm. I help the office run smoothly and help customers with any insurance needs they may have. I am passionate about being precise in everything I do, and I pass this along to customers every day. I live in Minneola and love traveling with my wife and trying great new food in Central Florida. I enjoy volunteering in the Clermont area for all the great events our State Farm office sponsors. Let's get in touch today!
Viewing team member 2 of 23
Angelia Hernandez
Team Leader
License #W139114
Hi, my name is Angelia and I am a Customer Care representative at Heather Thies State Farm. I work with our neighbors in central Florida for their Fire Insurance needs which cover Home Insurance, Renters Insurance, Condo Insurance, and even Boat Insurance. Before working in insurance, I went to culinary school and was a head chef! I am a Clermont local and live near the Kings Ridge / Legends area. I volunteer for local food drives and people in need. Please call me for any fire Insurance needs!
Viewing team member 3 of 23
Danielle Anderson
Team Leader
License #W518250
I am a member of our Customer Care team. I help our existing State Farm customers take care of their insurance changes and review their policies as their needs change, especially for Home and Auto Insurance. I bring light-heartedness, organization, and fun to the office. I live in Mascotte, FL, and grew up and went to school in Homestead. I have 7 brothers and sisters! Outside of work, I love binge-watching various shows, rooting for Miami sports teams, and visiting my sister.
Viewing team member 4 of 23
Elena Flores Montagne
Multiple Line Representative
License #W372400
My name is Elena! I work with our Hispanic neighbors in the Clermont area with their insurance needs, especially Life and Health Insurance. I live in Winter Garden and love swimming and playing soccer in my free time. I grew up in Venezuela, where I later worked as an engineer. After moving to Florida, I got involved in working with insurance to help people manage their risks while providing excellent service and a positive attitude. I would love to get in touch today!
Viewing team member 5 of 23
Michael Bina
Multiple Line Representative
License #W643968
Greetings, my name is Michael! I am part of the new business team. I help new State Farm customers find the right coverage for their Insurance and Financial Services needs. I help with Auto insurance, Homeowners Insurance, Life Insurance, and much more! I bring a positive attitude to the office every day and am always willing to help out my team. I am originally from Illinois and now live in Clermont. I enjoy playing the piano, tennis, and spending time with my dog. You can give us a ring today!
Viewing team member 6 of 23
Elicia Windom
Customer Service Representative
License #W228179
Hello, my name is Elicia! I am with our Customer Care team at Heather Thies State Farm. I am committed to bringing our State Farm customers exceptional service with their insurance every day with a positive attitude. I help with the insurance essentials such as Auto Insurance, Home Insurance, and Life Insurance. We can insure your classic car, boat, ATV, and motorcycle as well. I live in Clermont and donate my time to local shelters and advocate for animals. You can give our office a call today!
Viewing team member 7 of 23
Taina Arriaga
Customer Service Representative
License #W234574
Hey there, my name is Taina! I am part of our Customer Care Team. I help our current State Farm customers take care of their insurance revisions and review their policies as needs change. If you are looking for a quote for Home Insurance or Auto Insurance, call me! I bring a friendly, respectful presence to our office. I went to school in Guaynabo City, Puerto Rico and now call Groveland, FL home. When not at our office, I enjoy bicycling and spending time out on the water.
Viewing team member 8 of 23
Melissa Navarre
Customer Service Representative
License #E170648
Hi, I am Melissa on our Customer Care team. I help State Farm customers take care of their insurance changes and review their policies. I can help you with Auto, Home, Life, and Health Insurance options for your needs and budget. I live locally in Groveland and attended Florida State University. In my free time I bake, paint, and do barre. I also enjoy running 5k races, paddle boarding and I recently learned how to play chess. I am looking forward to getting to know customers!
Viewing team member 9 of 23
Jazmyn Miller
Customer Service Representative
License #G088811
I'm Jazmyn from the Customer Care team at Heather Thies! I help customers with their insurance changes and review their policies as needed, mainly for Auto and Homeowners insurance. I am bubbly, efficient, and people-focused. I live in Clermont near the Citrus Tower, but I was raised in the Dakotas and have lived in Florida for 2.5 years. I enjoy reading, gaming with my husband, traveling, and going to the beach. I am happy to assist with your insurance needs!
Viewing team member 10 of 23
Kasee Brinson
Customer Service Representative
License #W164490
Hi, I'm Kasee! On the Customer Care team, I help existing customers with insurance changes and policy reviews for their Auto and Homeowners insurance. I bring dedication and a friendly attitude to the office. I now live in Mascotte, FL, but I grew up in Clermont and have 13 years of insurance experience. Outside of work, I enjoy family time, wine nights, theme parks, and working at Burn Boot Camp here in Clermont. Let me help with your insurance needs!
Viewing team member 11 of 23
Mary Prince
Account Associate
Hi, my name is Mary! I can help set appointments to have you come into our office for whatever insurance services you need. This includes Life Insurance, Health Insurance, Auto Insurance. I live in Leesburg and love working with Leesburg High School to sponsor college scholarships for needy seniors. In my free time, I love golfing, bowling and rooting for my Florida sports teams! I would love to help you simplify your insurance, please call us and I can start helping you today!
Viewing team member 12 of 23
Zahibel Gonzalez Rosario
Customer Service Representative
License #G146138
My name is Zahibel, part of our Customer Care team. I assist State Farm customers with insurance changes and review their policies as their needs evolve. I focus on Car and Homeowners insurance. I live in Groveland and attended East Ridge High School in Clermont. I enjoy staying active by going for walks and hitting the gym. Also, I love to sing.
Viewing team member 13 of 23
Rosely Bueno
Customer Service Representative
License #W889185
I am Rosely, part of our Customer Care team. I assist State Farm customers with insurance changes and review their policies as their needs evolve. I focus on Car and Homeowners insurance. I am passionate about helping people and strive to give customers my greatest attention at work. I live in Groveland, but am originally from Sao Paulo, Brazil. I enjoy participating in church activities and, for fun, I love watching good movies, going for walks in beautiful places, and taking in the views!
Viewing team member 14 of 23
Casey Hasty
Office Associate
I'm Casey, the Administrative Assistant ensuring smooth operations so our team shines. Living near our Clermont office keeps me connected to work and community. I support Heather Thies directly, but I also play a key role in office operations, onboarding, marketing, and community outreach. I bring a joyful, organized, confident approach to the office, always ready to solve problems efficiently. Outside of work, I love to cook, read, and travel!
Viewing team member 15 of 23
Jason Arledge
Multiple Line Representative
License #G200401
Hi, my name is Jason from the new business team at Heather Thies State Farm. My focus is helping new State Farm households find the right Auto, Home, and Life Insurance coverage for them. As a ENFJ-T, I am optimistic and believe there is something to be grateful for. I live in Mascotte Lake Jackson Ridge and am a proud graduate of LSU and Southeastern Louisiana University. When I am not working, you can find me traveling, reading, cooking, or enjoying rollercoasters.
Viewing team member 16 of 23
Melissa Burke-Cabral
Financial Services Representative
License #G224140
I'm Melissa, an insurance and financial services professional serving families across Florida. I focus on helping customers explore options to support their goals and plan for the future. I bring a positive attitude and personalized service to every interaction. Outside of work, I enjoy playing competitive pickleball and volunteering in my community. I'm here to help you build a confident and comfortable financial future!
Viewing team member 17 of 23
Heather Hill
Multiple Line Representative
License #G168552
Hi, I am Heather Hill, part of the new business team at Heather Thies State Farm. I focus on Auto, Homeowners, and Life Insurance, helping new households find the right coverage for their needs. I bring honesty, integrity, and compassion to work each day. Originally from Rochester, NY, I now live in Winter Garden. Outside work, I enjoy spending time with my 2-year-old granddaughter, serving the homeless with my church, and watching sports. Let me help you insure what matters most!
Viewing team member 18 of 23
Steven Romero
Multiple Line Representative
License #G269105
Hi, I'm Steven! I strive to help new households find the right Auto, Homeowners, and Life insurance coverage. Passion and happiness are what I bring to the team. I live in Mascotte, FL, now, but I graduated from the University of Florida. Bilingual with Colombian roots, my hobbies include soccer, fishing, traveling, cooking, beach days, and treasure hunting. I look forward to hearing from you soon!
Viewing team member 19 of 23
Yovanna Almonte
Multiple Line Representative
License #G285066
Hello, I'm Yovanna! I'm on the new business team, guiding new households to the right coverage for Auto, Homeowner's, and Life Insurance. I'm based in Four Corners, Clermont, and I'm a UCF graduate. I am also known for being reliable, adaptable, and a strong communicator. Outside work, I enjoy fishing, beach outings, and quality time with my children and husband. Let's connect to discuss your insurance needs!
Viewing team member 20 of 23
Jack Bixby
Multiple Line Representative
License #G101551
Hi, I'm Jack! As part of the new business team, I assist new households with Auto, Homeowner's, and Life Insurance coverage. I'm hardworking, diligent, and level-headed. Living locally in Clermont, I graduated from FSU in 2023. Growing up a military child, I moved seven times before college. When I'm not working, I enjoy gaming, playing guitar, golf, and cheering on Tampa's sports teams. Let's connect to discuss your insurance needs!
Viewing team member 21 of 23
Sasha Ortiz
Customer Service Representative
License #G207594
Viewing team member 22 of 23
Panda Uncein
Multiple Line Representative
License #W693859
Hi, I'm Panda! As part of the new business team, I help new households find the right Auto, Homeowners, and Life Insurance coverage. I bring creativity, empathy, and expression to the office. Living near Orlando's theme park area, I'm a dog trainer and volunteer at Give Kids the World. When I'm not working, I enjoy arts, surfing, ping pong, and visiting dog parks. Let's connect and find the coverage that fits your needs!
Viewing team member 23 of 23
Travis Swanson
License #W577858
Hi, I'm Travis! I'm excited to help new households find the right Auto, Homeowners, and Life Insurance coverage. I'm a pretty optimistic guy who's always happy to support others and have a good chat. I live near the theme parks, which is always fun. When I'm not working, you'll find me training my dogs, hitting the gym, doing MMA, hiking, cooking, or fishing. I also love giving back to my community through holiday toy and food drives. Looking forward to helping with your insurance needs.
