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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sean LaGasse Sr

July 3, 2025

5  out of  5
rating by Sean LaGasse Sr
"Always a pleasure to work with the wonderful people at State Farm! Much love to you all"
We responded:
"Thank you, Sean! It’s always a pleasure to work with you. We truly appreciate your kind words and continued support! - Heather"
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Mr. D

July 2, 2025

5  out of  5
rating by Mr. D
"Very professional office. Everyone at this office is always friendly, knowledgeable, and helpful. I highly recommend Heather Thies' office."
We responded:
"Thank you so much for the 5 stars! We’re happy to know you had a great experience with our team at Heather Thies State Farm. We're here whenever you need us! - Heather "
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Matthew Yoder

July 1, 2025

5  out of  5
rating by Matthew Yoder
"I have been a customer of Heather Thies's office for several years and have always been very pleased with their fast service and knowledge of their products. I highly recommend them for all of your insurance needs."
We responded:
"Thank you, Matthew! We truly appreciate your continued trust and are so glad to hear you've consistently had a great experience with our office. Your recommendation means a lot to us! - Heather "
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Barbara Aliceas

July 1, 2025

5  out of  5
rating by Barbara Aliceas
"What an easy process to set up new auto insurance! Jason A. was exceptional!"
We responded:
"Thank you, Barbara! We're so glad to hear that Jason made setting up your new auto insurance such an easy and smooth experience. Exceptional service is what we aim for! - Heather "
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Javid Sukhu

June 30, 2025

5  out of  5
rating by Javid Sukhu
"Awesome customer service provided by Sasha. Much appreciated!"
We responded:
"Thank you for your feedback, Javid! We're so glad to hear Sasha provided awesome customer service. Your appreciation means a lot, and we’ll be sure to pass along your kind words! - Heather"
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martin michalski

June 29, 2025

5  out of  5
rating by martin michalski
"Jason was very friendly, concerned about my needs and explained everything thoroughly."
We responded:
"Thank you, Martin! We're glad to hear you had such a positive experience and that Jason took the time to address your needs and explain everything clearly. Our team is always here to help! - Heather "
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Robert DeMarco

June 23, 2025

5  out of  5
rating by Robert DeMarco
"Melissa was very professional and courteous, reviewed our policy and future needs. Great experience, nice to be able to say that."
We responded:
"Hi Robert, thank you for your feedback! We’re so glad Melissa provided a professional and courteous experience while reviewing your policy and future needs. It means a lot to hear that you had a great experience! - Heather "
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Douglass Madden

June 20, 2025

5  out of  5
rating by Douglass Madden
"When I contacted State Farm Insurance I was put in touch with Derli and explained that my current insurance company was leaving Florida and that I needed assistance in obtaining auto insurance and an umbrella policy as well as home owners insurance. Derli was immediately told me that because all policies would be under State Farm that I would be receiving an immediate discount. Derli, prepared all three policies with prices, in less than an hour. Because my wife was out of town, I needed to give her time to review the policies and Derli agreed with a time for him to call me back. I also told him that I was comparing policies with other companies. In the end, we decided to go with State Farm instead of an Insurance Broker, because of their reputation and size and breadth of the company."
We responded:
"Thank you for leaving us a 5-star review, Douglass! We are thrilled to see you had a wonderful experience with Derli. We are happy to assist you with your insurance needs! - Heather"
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Reevens

June 20, 2025

5  out of  5
rating by Reevens
"Very Friendly and great customer service."
We responded:
"Thank you, Reevans! We're so glad you had a positive experience and appreciated the friendly, great customer service. We're always happy to help! - Heather "
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Lu G

June 19, 2025

5  out of  5
rating by Lu G
"Excellent service. Would highly recommend."
We responded:
"Thank you, Lu! We’re so glad you had an excellent experience—your recommendation means a lot to us! - Heather "
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John Romas

June 10, 2025

5  out of  5
rating by John Romas
"Jason answered all my questions,& was very informative!"
We responded:
"Hi John, thank you for the great feedback! We're so glad Jason could answer all your questions and provide helpful information. We’ll be sure to share your appreciation with him—he’ll be thrilled! Don’t hesitate to reach out if you need anything else. - Heather "
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Minnie Vaca Travelers

June 10, 2025

5  out of  5
rating by Minnie Vaca Travelers
"Always excellent customer service. All the agents are super nice and always take the time to answer any questions you might have."
We responded:
"Hi Minnie! Thank you so much for your review. We're happy that you always receive excellent customer service and that our team takes the time to answer all your questions. We truly appreciate your trust and your kind words! - Heather "
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Tee Pee

June 9, 2025

5  out of  5
rating by Tee Pee
"Thanks Kelsey for all your help."
We responded:
"Hi Tee, thank you for the feedback! We're glad Kelsey was able to help and provide a great experience. We're always here when you need us! - Heather "
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Elias Moawad

June 3, 2025

5  out of  5
rating by Elias Moawad
"Elicia exemplifies outstanding customer care with a genuine friendly personality. She always takes the time to answer my questions and I never feel rushed when dealing with her. Whether it is in person, on the phone or via email, Elicia's smile and commitment to total customer satisfaction is always evident. Elicia should be recognized for her excellence."
We responded:
"Elias, thank you so much for your wonderful review! Elicia truly embodies the customer-focused service we strive for at our agency. Your kind words will certainly be shared with her and the team. We appreciate your trust in us and look forward to continuing to meet your insurance needs. Thank you for being a valued State Farm customer! - Heather "
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Jeffry Toussaint

June 2, 2025

5  out of  5
rating by Jeffry Toussaint
"Professional and excellence"
We responded:
"Hi Jeffry, thank you for your 5-star feedback! We aim to be processional and provide excellent service to our customers every day, and I'm glad you experienced that. We're here any time you need us. - Heather "
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Nicole Robinson

May 29, 2025

5  out of  5
rating by Nicole Robinson
"Great experience working with Jason A and they saved me hundreds."
We responded:
"Thanks so much, Nicole! We're happy that Jason was able to help and save you hundreds — that’s what we love to do! - Heather"
Profile photo of PEDRO MARQUEZ PERAZA

PEDRO MARQUEZ PERAZA

May 28, 2025

5  out of  5
rating by PEDRO MARQUEZ PERAZA
"Great Service"
We responded:
"Thanks so much, Pedro! We're glad you had a great service experience and appreciate you sharing! - Heather "
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Sandra Quiñones

May 19, 2025

5  out of  5
rating by Sandra Quiñones
"Very helpful! DeRenda and Taina are the best!!!"
We responded:
"Thank you for your 5-star review, Sandra! We're happy to hear about your fantastic experience with DeRenda & Taina and how helpful they were. We’re glad to have you as our Good Neighbor! - Heather"
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Essence Gonzalez

May 16, 2025

5  out of  5
rating by Essence Gonzalez
"Was amazing"
We responded:
"Thank you, Essence! We're so glad you had an amazing experience and we're here to support your insurance needs any time! - Heather"
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Carolyn Grant

May 14, 2025

5  out of  5
rating by Carolyn Grant
"This was the easiest and smoothest process to get a quote that I've ever had! I was very happy with the service, and the sales agent I spoke with was incredibly informative and helpful."
We responded:
"Thank you for sharing, Carolyn! We’re so glad to hear the quote process was smooth and easy for you. Our team is always here to provide clear, helpful service—thanks for choosing us! - Heather "
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Jonathan Sweet

May 10, 2025

5  out of  5
rating by Jonathan Sweet
"Excellent customer service!"
We responded:
"Thank you for your feedback, Jonathan! We're always here to provide you with excellent customer service! - Heather"
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Patricia Hagert

May 2, 2025

5  out of  5
rating by Patricia Hagert
"Great people to work with, knowledgeable, pleasant and very patient."
We responded:
"Thank you, Patricia! We're so glad you had a great experience—our team prides themselves on being knowledgeable, pleasant, and patient. We appreciate your kind words! - Heather "
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Janet Harris

April 25, 2025

5  out of  5
rating by Janet Harris
"CJ was fantastic! He was knowledgeable, friendly, and patient with our visit and he saved us Money! I would recommend Heather Thies State Farm for all your nsurance needs...and Ask for CJ!"
We responded:
"Thanks so much for your 5-star rating, Janet! We're grateful for your kind support! - Heather "
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Debby Sisk

April 23, 2025

5  out of  5
rating by Debby Sisk
"Staff is friendly, helpful, and honest. They do take care of you in a very timely manner if you need to file a claim."
We responded:
"Hi Debby, thank you for the kind review! We’re so glad you felt supported and well taken care of. It means a lot to us! - Heather"
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jeanpaul sierra

April 22, 2025

5  out of  5
rating by jeanpaul sierra
"Amazing service and best prices ever!!!"
We responded:
"Thank you for your review, Jeanpaul! We’re so glad you had an amazing experience and found a great price with us! - Heather"