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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ava Conning

Ava Conning

September 12, 2024

5  out of  5
rating by Ava Conning
"I just financed my first car and State Farm gave me a fantastic quote and made the whole process so easy. Thank you to Kyle K for all of the help!!"
Profile photo of Chris Lopez

Chris Lopez

August 28, 2024

5  out of  5
rating by Chris Lopez
"Ms Staci from State Farm !!!! Thank You so much . I always feel protected & educated after dealing with You . You’re the best !!! Thank You State Farm !!!!"
We responded:
"Thank you so much for your wonderful review, Chris! Thanks for sharing that Ms. Staci made you feel both protected and informed about your insurance. Your trust means the world to us, and we’re grateful to have you as part of our State Farm family. If you ever need anything, we’re here for you. Thanks again for your kind words! - Heather"
Profile photo of Kathy Anderson

Kathy Anderson

August 22, 2024

5  out of  5
rating by Kathy Anderson
"Excellent customer service!"
We responded:
"Thank you for your feedback, Kathy! We strive for excellent customer service every day and I'm glad you experienced that. We are always here for insurance support whenever you need us! - Heather "
Profile photo of Frank Ballester

Frank Ballester

August 19, 2024

5  out of  5
rating by Frank Ballester
"Made everything so quick and easy highly recommended"
We responded:
"Thank you for the wonderful review, Frank! I'm happy to hear that your experience with our team was quick and easy. Your feedback means a lot to us! If you ever need anything in the future, don’t hesitate to reach out. We're always here to help! - Heather "
Profile photo of Ariel Duncan

Ariel Duncan

August 15, 2024

5  out of  5
rating by Ariel Duncan
"Kyle was amazing and helped me through the entire process 10/10. Excellent service"
We responded:
"Hi Ariel, thank you for sharing your experience with Kyle! We're lucky to have him on the team to serve customers like you. We know the insurance process can be complicated, but we are here to make it as easy as possible. Thanks again, and we're always here to help when you need us! - Heather "
Profile photo of Glenn Kendrick

Glenn Kendrick

August 9, 2024

5  out of  5
rating by Glenn Kendrick
"Quote and experience were outstanding Jason is excellent."
We responded:
"Hi Glenn, thanks for sharing your outstanding experience with Jason! We're lucky to have him on our team. Jason, and the rest of our State Farm team are always here for you whenever you have questions! - Heather"
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michael kelley

August 6, 2024

5  out of  5
rating by michael kelley
"Derenda is always great to talk to and find options for my insurance needs. Really anyone in the office are awesome and professional."
We responded:
"Hi Michael, thanks for the glowing 5-star review! We are thrilled to see you had a wonderful experience with Derenda, we are lucky to have her! We’re happy to have you as our Good Neighbor and always here to help. - Heather "
Profile photo of Maro Patricia Farnataro

Maro Patricia Farnataro

August 2, 2024

5  out of  5
rating by Maro Patricia Farnataro
"Thank you so much for all your service ! they are so good and kind. 100% recommend them. All the staff are so friendly and helpful."
We responded:
"You're welcome, Maro! I'm proud of our Horizon West and Clermont teams and the work they do for customers like you every day. We appreciate the recommendation and look forward to continuing to work with you! - Heather "
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Rob Lopez

July 30, 2024

5  out of  5
rating by Rob Lopez
"Excellent"
We responded:
"Thank you for your feedback, Rob! We strive for excellence every day and I'm glad you experienced that. Please reach out to our team any time you have questions. We are here to help! - Heather "
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Viviana Katz

July 25, 2024

5  out of  5
rating by Viviana Katz
"Same great coverage, lower premium and patient & friendly rep, Mike Fitzpatrick"
We responded:
"Hi Viviana, thank you for your kind review! We're thrilled to hear that you're enjoying the same great coverage at a lower premium and that Fitz provided you with patient and friendly service. We appreciate your feedback and look forward to continuing to meet your insurance needs. If you have any further questions or need assistance, don't hesitate to reach out! - Heather "
Profile photo of Walter Schwersinske

Walter Schwersinske

July 24, 2024

5  out of  5
rating by Walter Schwersinske
"Very helpful and courteous team."
We responded:
"Hi Walter, thank you for your feedback! Providing helpful and courteous service is very important to us, and we're glad we could exceed your expectations. If you need any further assistance, please feel free to reach out! - Heather "
Profile photo of John Smiley Garrett

John Smiley Garrett

June 26, 2024

5  out of  5
rating by John Smiley Garrett
"These folks are awesome, from Heather down to the professionals answering the phones at the front desk. They made my transition from Arizona to Florida seamless and mostly painless. I certainly can't blame them for the cost of living increases."
We responded:
"Hi John, thank you so much for your kind words! We're happy that your transition from Arizona to Florida was smooth and that we could assist you effectively. We understand moving can be a stressful experience, and we're here to help make it as seamless as possible. If you have any further questions or need assistance, don't hesitate to reach out. Welcome to Florida, and thanks again for choosing us! - Heather "
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Trish Gleason

June 26, 2024

5  out of  5
rating by Trish Gleason
"Heather Thies's State Farm Agency is very professional with employees prompt and polite service."
We responded:
"Trish, thank you so much for your kind words! Our team is dedicated to providing prompt and professional service, and it's wonderful to know that their efforts are appreciated. If you ever need further assistance, please don't hesitate to reach out! - Heather "
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Kathy Hendler

June 19, 2024

5  out of  5
rating by Kathy Hendler
"Great service on my policies and with applying for a life policy. If you have any insurance needs, contact Dennis DeAngelo at Heather Thies State Farm."
We responded:
"Kathy, thank you so much for your kind review! We're happy to hear that you had a great experience with your life policy. Dennis and the entire team at Heather Thies State Farm are dedicated to providing top-notch service to all our customers. If you have any further insurance needs or questions, please don't hesitate to reach out. We appreciate your recommendation and look forward to continuing to serve you! - Heather "
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Beltone Jackson

June 14, 2024

5  out of  5
rating by Beltone Jackson
"First class service and support! Highly recommended!.:."
We responded:
"Hi Beltone, thank you for your kind words and recommendation! We're happy to hear you had a great experience with our team's service and support. Please reach out any time you need assistance! - Heather "
Profile photo of Johnson T.

Johnson T.

June 12, 2024

5  out of  5
rating by Johnson T.
"I was a bit nervous when my previous agent retired, and I was transferred. But WOW! Heather Thies and her team is incredible. She has many high quality people helping her. I have gotten swift help and answers with many different types of questions (flood, home, mortgage, car etc). Great prices and great service. Highly recommended!!"
We responded:
"Hi Johnson, thank you so much for sharing your experience! I'm glad the team exceeded your expectations. It's always our goal to provide swift and comprehensive assistance with all your insurance needs. Your kind words about our service and value mean a lot to us. If you ever have any more questions or need further assistance for any type of insurance, please don't hesitate to reach out. We truly appreciate your recommendation and look forward to continuing to serve you! - Heather "
Profile photo of Jacqueline Pugarelli

Jacqueline Pugarelli

June 7, 2024

5  out of  5
rating by Jacqueline Pugarelli
"Elicia is without a doubt one of the best on the team. Her kindness and knowledge, exceeds expectations! Her efficiency is beyond words! I can’t thank her enough for everything she’s done for me and all of my police’s! We have been with statefarm for YEARS and might sound silly, but Elicia is a big reason why!"
We responded:
"Jacqueline, thank you so much for sharing your experience! Elicia is truly an invaluable part of our team, and we're glad her kindness, knowledge, and efficiency have made such an impact on your experience with our State Farm office. Your long-term loyalty means the world to us, and we're grateful to have customers like you. If there's anything else we can do for you, please don't hesitate to reach out. Thank you again for your wonderful review! - Heather "
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Ingrid Ortiz

May 29, 2024

5  out of  5
rating by Ingrid Ortiz
"I have used them for over 2 years now for all my insurance purposes and I’ve never had an unpleasant experience with them. They’re always very helpful and friendly and willing to answer all your questions."
We responded:
"Hi Ingrid, thank you for being a loyal customer! We're so pleased to hear that you've consistently had positive experiences with our team. Your satisfaction and trust mean the world to us. We're always here to help and answer any questions you might have. We look forward to continuing to serve you! - Heather "
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Valerie Newman

May 29, 2024

5  out of  5
rating by Valerie Newman
"Very thoughtful and considerate. I will stay because they express consideration for their customers."
We responded:
"Hi Valerie, thank you so much for your kind review! I'm glad to hear that you experienced thoughtfulness and consideration from the team. We look forward to continuing to serve you with the same level of care and attention. Thank you for choosing us and for sharing your feedback! - Heather "
Profile photo of Elias Moawad

Elias Moawad

May 28, 2024

5  out of  5
rating by Elias Moawad
"Elicia Windom was truly outstanding. As a longtime State Farm policyholder that is new to your agency, Elicia took the time to explain my coverage and provide recommendations. She was knowledgeable and answered all my questions effectively. Elicia should be recognized for her excellent and genuine customer focus. Thank you!"
We responded:
"Elias, thank you so much for your wonderful review! Elicia truly embodies the customer-focused service we strive for at our agency. Your kind words will certainly be shared with her and the team. We appreciate your trust in us and look forward to continuing to meet your insurance needs. Thank you for being a valued State Farm customer! - Heather "
Profile photo of Patience McGee-Wannike

Patience McGee-Wannike

May 23, 2024

5  out of  5
rating by Patience McGee-Wannike
"Michael F was very understanding and very personal great customer service"
We responded:
"Thank you for your wonderful feedback, Patience! We're thrilled to hear that Michael provided you with such understanding and personal service. We pride ourselves on delivering great customer care, and it's fantastic to know Michael exemplified this. Please reach out any time you need us. - Heather "
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Christopher Pietrowicz

May 22, 2024

5  out of  5
rating by Christopher Pietrowicz
"Fast Friendly & Fair. Very Easy process. Thank you"
We responded:
"Hi Christopher, thank you for your review! We're glad to hear that you found our service fast, friendly, and fair. We're always here to make the process as easy as possible for you. Thank you for choosing us! - Heather "
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Kenny Carrithers

May 21, 2024

5  out of  5
rating by Kenny Carrithers
"Great agent and staff. Respect your time and they are good at this. Give them an opportunity. State Farm is competitive but you have consider service and ease."
We responded:
"Hi Kenny, thank you for your kind words! We strive to respect your time and provide excellent service. Your recommendation means a lot to us! If you ever need anything, please don't hesitate to reach out! - Heather "
Profile photo of Robin Jenkins

Robin Jenkins

May 20, 2024

5  out of  5
rating by Robin Jenkins
"Always ready to assist."
We responded:
"Thank you for the positive feedback, Robin! It's true, we are always here are here and ready to assist you when you need us. Just give us a call! - Heather"
Profile photo of Marlys Harris

Marlys Harris

May 16, 2024

5  out of  5
rating by Marlys Harris
"Kyle was very helpful and clear."
We responded:
"Hi Marlys, thanks for sharing your experience with Kyle! We're lucky to have him on our team and happy to hear he was helpful and clear. We are all here for you any time you need help with your insurance! - Heather"