State Farm® Insurance Agent Heather Thies
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marlin Merritt
November 17, 2025
"Professional service easy going kind patience with my questions or concerns happy to be with my insurance company State Farm"
"Marlin, thank you for your kind words! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Heather"
Madelyn Stephens
November 13, 2025
"Excellent Customer Service. Thank you Alexis D. for your courteous professional approach to our issue and concerns."
"Thank you, Madelyn! We’re so glad Alexis provided excellent customer service and handled your concerns with professionalism and care. We're always here to assist! - Heather "
JANE MEDLEY
November 12, 2025
"Great experience with everyone I spoke with."
"Thank you, Jane! I’m so glad you had a great experience with everyone on our team. We appreciate you choosing us for your auto coverage! - Heather "
Richard Benedetto
November 11, 2025
"I have been using this agency for over a year now and have had nothing but excellent rates and customer service. I am very satisfied and would recommend them to anyone"
"Thanks, Richard! We’re so glad to hear you’ve had such a positive experience with our agency. We appreciate your trust and your recommendation! - Heather "
Cherie Buza
November 8, 2025
"Highly recommend working with Kelsey, at State Farm (Heather Theis' office). She has great customer service. Kelsey helped me find the best policy for me and made the process easy."
"Thank you, Cherie! We're so glad Kelsey provided excellent customer service and made finding the right auto insurance policy easy for you. We appreciate your recommendation! - Heather "
Sharon Gainer
November 7, 2025
"I haven't seen this type of superb customer service from an insurance provider in a long time. Michael B. You Rock!"
"We’re honored by your high praise, Sharon! Michael and the team look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Heather"
Micah Spurr
November 7, 2025
"I've had homeowners insurance with this office for over a year now and just switched auto from USAA after 10 years with them. Can't beat the coverage and prices. To top it off every interaction I've had with them has been straightforward and nice. As long as they stay competitive with price and service I'll continue to use them going forward!"
"Micah we're so glad you've had a great experience with our team every time. We appreciate the opportunity to take care of your insurance needs. My State Farm team and I are happy to be your good neighbor! -Heather"
Jennifer Grafton
November 6, 2025
"Kelsey was wonderful to work with and explained my insurance options clearly and with patience. She also was able to help save me money! 🙂"
"Jennifer - thank you for taking the time to leave us such a great review! We’re so glad you’re satisfied with the service that Kelsey provided at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Heather"
a nicola
November 4, 2025
"Phenomenal customer service. A+ in my book! Highly recommend!"
"Thank you for taking the time to share your thoughts! We’re so glad you give our State Farm team an A+! If you ever have any questions or need assistance, we’re here to help. -Heather"
Chris Martinez
November 4, 2025
"Jazmin and Christian are the best"
"Thank you for the 5 stars, Chris! We’re glad to see you had a wonderful experience with our State Farm team. Feel free to give us a call anytime as we are more than happy to assist you with your insurance needs! - Heather"
Chris P
November 1, 2025
"Always very helpful and professional"
"We appreciate the feedback, Chris! My State Farm team and I are happy to be your good neighbor! -Heather"
Wendy Hottenstein
October 30, 2025
"Micheal was extremely helpful. He was friendly, and answered all of my questions. Excellent service."
"We're so glad Michael was able to provide such excellent service for you, Wendy! If you ever need any assistance in the future, don't be a stranger. And thank you for your review! -Heather"
Josh Barkan
October 24, 2025
"The best of the best"
"We appreciate that, Josh! My State Farm team and I are happy to be your good neighbor! - Heather"
Rae Rae
October 23, 2025
"Every encounter I've had with State Farm has been positive. They have settled my claims quickly and provided me with whatever resource was needed."
"Thank you so much, Rae! We appreciate your review, and we're so glad to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Heather"
Brandi Irving (B)
October 22, 2025
"Heather Thies is amazing! Very patient and kind! Was incredibly helpful!"
"Thank you for sharing, Brandi! We’re so glad our patience, kindness, and helpfulness made your experience a great one. We truly appreciate your kind words! - Heather "
Cory Dewolf
October 14, 2025
"Steven Garcia was extremely helpful and professional during the entire process. Very knowledgeable in his roll. Will definitely refer him to family and friends"
"Thank you, Cory! I’m so happy to hear Steven provided such helpful and professional service. We truly appreciate your trust in us — and your willingness to recommend him to family and friends! - Heather "
Dream Tennis Academy
October 13, 2025
"Great service, easy set up of auto insurance."
"Thank you for sharing! I’m so glad to hear the process was smooth and easy for you. We appreciate you choosing our office for your auto insurance needs! - Heather "
Leudy Rodriguez
October 10, 2025
"Jason was great and helped me every step of the way"
"Leudy, we’re so glad to hear Jason provided such great support and guided you every step of the way. Thank you for sharing your experience! – Heather"
Lynnette Acosta
October 9, 2025
"I had the pleasure of speaking to Christian (CJ) to discuss several insurance options including life insurance. CJ is very knowledgeable and professional. He genuinely cares which makes him really good at his job. I highly recommend calling this office and speaking with CJ for all your insurance inquiries!"
"Hi Lynette, we’re thrilled to hear CJ provided you with such knowledgeable and caring service. Thank you for recommending us and for your thoughtful words! – Heather"
Ariel Duncan
October 7, 2025
"Christian was amazing and helped me through the entire process 10/10. Excellent service"
"Hi Ariel, thank you for sharing your experience with Christian! We're lucky to have him on the team to serve customers like you. Thanks again for sharing, and we're always here to help when you need us! - Heather "
Anthony Torres
October 6, 2025
"Quick, friendly and professional service from Steve Garcia and Team."
"Thanks for sharing, Anthony! We're glad Steve and the team provided quick, friendly, and professional service. We appreciate you choosing us! - Heather"
Chelle Smith
October 3, 2025
"Customer service is always great! But I particularly appreciate the quick response and attention to detail i received from Christian Cruz today!! He also educated me on a few things, made sure I knew how to contact him in the future, and made sure I understood next steps regarding a policy update, etc Clear communication and customer support 😁😁 Above and Beyond for sure which is rare these days!! Thanks Again, Christian"
"Thank you, Chelle! We’re so glad Christian provided such attentive and informative service. We’ll be sure to share your kind words with him — we appreciate you taking the time to share your experience! - Heather "
Gianna Milardo
September 30, 2025
"I googled this State Farm Office. Steve G. from the Clermont office helped me with my motorcycle policy. He was great. Highly recommend."
"Thank you, Gianna! We’re so glad Steve was able to assist you with your motorcycle policy and provide a great experience. Your recommendation means so much to our Clermont office team! - Heather "
Sandi Green
September 22, 2025
"Customer service is great. The representative was very professional, patient, and knowledgeable. I would definitely recommend this company for insurance needs."
"Thank you, Sandi, for the updated 5-star review! Our team is always more than happy to assist you with your insurance needs. We appreciate it! - Heather "
martin michalski
September 19, 2025
"Jason was very friendly, concerned about my needs and explained everything thoroughly."
"Thank you, Martin! We're glad to hear you had such a positive experience and that Jason took the time to address your needs and explain everything clearly. Our team is always here to help! - Heather "