State Farm® Insurance Agent Heather Thies
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ramonita Hernandez
September 12, 2025
5
out of
5
rating by Ramonita Hernandez
"Mitzzi was great in answering all my questions. She helped me get auto insurance at a reasonable price and better coverage than what I had with another company."
We responded:
"Thank you for sharing, Ramonita! We’re so glad Mitzzi was able to answer all your questions and help you find better coverage at a reasonable price. We appreciate your trust and look forward to continuing to support your auto insurance needs. - Heather "
Dustin Wilson
September 11, 2025
5
out of
5
rating by Dustin Wilson
"I just started coverage with State Farm through Heather's office. I worked with Kelsey James who quoted every option I could think of before I finally found the right combination. Better service and better rates than Geico."
We responded:
"Thank you, Dustin! We’re so glad Kelsey was able to walk you through all your options and help you find the perfect coverage. We're happy you found better service and rates with us, and we look forward to continuing to support your insurance needs. - Heather "
Leah Roe
September 9, 2025
5
out of
5
rating by Leah Roe
"They are always very kind, polite and helpful!"
We responded:
"Thank you, Leah! We’re so glad you had a 5-star experience with Heather Thies State Farm. We appreciate your support! - Heather "
joseph nguyen
September 8, 2025
5
out of
5
rating by joseph nguyen
"I am writing to express my appreciation for Alexis. She was great, friendly, and a pleasure to talk to. She also looked out for me by providing valuable advice on my policy. I would definitely give her a 5-star rating."
We responded:
"Thank you, Joseph! We’re so glad Alexis provided you with great service and valuable advice on your policy. Your kind words mean a lot, and we’re grateful to have her on our team to support you with your insurance needs. - Heather "
Sean Erhardt
September 5, 2025
5
out of
5
rating by Sean Erhardt
"Love working with State Farm, great people there"
We responded:
"Thank you, Sean! We’re so glad to hear you’ve enjoyed working with our team and appreciate your kind words. We’re grateful for your trust in us to protect your motorcycle, property, and vehicle, and we look forward to continuing to help with your insurance needs. - Heather "
Carlos T
September 3, 2025
5
out of
5
rating by Carlos T
"What a great experience! Super friendly, detailed oriented and professional. Thank you Elena."
We responded:
"Thank you, Carlos! We’re so glad Elena was able to provide you with such a friendly, detailed, and professional experience. We truly appreciate your trust in us for your insurance needs! - Heather "
Myrlande Pierre
September 3, 2025
5
out of
5
rating by Myrlande Pierre
"Ms Heather Hill has been wonderful."
We responded:
"Thank you, Myrlande! We’re so glad to hear that Heather Hill has been wonderful to work with. We’ll be sure to share your kind words with her! - Heather"
Marcia English
September 2, 2025
5
out of
5
rating by Marcia English
"Great job State Farm Elicia knows The business very well"
We responded:
"Thank you, Marcia! We’re happy to hear Elicia’s knowledge and expertise made such a great impression. We’re always here to help when you need us! - Heather "
Charles Dejager
September 2, 2025
1
out of
5
rating by Charles Dejager
"I switched to State Farm because they quoted me a lower rate than GEICO. Huge mistake. They don’t honor their own quotes and overbilled me three times. First month: double billed. Added a car: nearly $100 more than the signed quote. After moving: quoted $420, billed $509. Every time, they said nothing until I reached out. And when you’re overbilled, they don’t refund you—they just “credit it” toward the next payment. No receipts, no explanations, just excuses. State Farm simply does not honor their prices. They change them mid-term whenever they want. The 5-star reviews are mostly from people bribed with a signup discount. Please don’t trust them, I actually had this service for over a year, and every minute was a nightmare. Save yourself the headache go with GEICO or Progressive."
We responded:
"Hi Charles, we’re sorry to hear about your frustration. When you moved, the change in address impacted your rate, and because the update was processed after your bill had already generated, it resulted in an underpayment. We understand this can be confusing. Please also know, we have never offered customers incentives to write reviews. We’re here to help clarify and make sure everything is clear moving forward. - Heather "
Mr. D
August 28, 2025
5
out of
5
rating by Mr. D
"Very professional office. Everyone at this office is always friendly, knowledgeable, and helpful. I highly recommend Heather Thies' office."
We responded:
"Thank you so much for the recommendation! We’re happy to know you had another great experience with our team at Heather Thies State Farm. We're here whenever you need us! - Heather "
Ash Smith
August 26, 2025
5
out of
5
rating by Ash Smith
"Super friendly, highly recommend!"
We responded:
"Thank you, Ash! We’re so glad to give you a friendly experience with us. We truly appreciate your recommendation! - Heather "
Rose Myrline Mesidor
August 15, 2025
5
out of
5
rating by Rose Myrline Mesidor
"Wonderful service. Great staff 👍"
We responded:
"Thank you for the 5 stars, Rose! We're glad you had a great experience with our staff, and we're always here to help with anything you need! - Heather"
rhonda cook
August 13, 2025
5
out of
5
rating by rhonda cook
"I love your office,everyone especially Heather Hill are very nice and helpful."
We responded:
"Thank you for the 5 stars, Rhonda! We truly appreciate your support and feedback about your experience with Heather Hill! - Heather "
Speed Vixens
August 12, 2025
5
out of
5
rating by Speed Vixens
"Alexis went above & beyond to help me. I couldn’t have asked for a better insurance agent."
We responded:
"Thank you for sharing your feedback! We’re so glad Alexis went above and beyond for you—it’s wonderful to hear she made such a positive impact. - Heather "
Jacqueline McClaflin
August 12, 2025
5
out of
5
rating by Jacqueline McClaflin
"Kelsey was great dropped my previous quote. With times the way they are it was greatly appreciated..thank u again..."
We responded:
"Thank you, Jaqueline! We’re glad Kelsey could help you lower your quote—your appreciation means so much to us! - Heather "
Chris Govatos
August 7, 2025
5
out of
5
rating by Chris Govatos
"Great Experience. Friendly and professional team. Kelsey is a rockstar."
We responded:
"Thanks, Chris! We’re happy to hear you had a great experience with our friendly, professional team, and we agree—Kelsey is a rockstar! - Heather "
Laurie Ward
August 6, 2025
5
out of
5
rating by Laurie Ward
"I had several different questions regarding auto insurance, umbrella and homeowners insurance. He was very respectful and answered all my questions. Thank you for helping me out, Christian"
We responded:
"Thank you, Laurie! We’re glad Christian was able to answer all your questions about auto and umbrella policies with respect and care. We appreciate you sharing your experience! - Heather "
Brandi Irving (B)
August 4, 2025
5
out of
5
rating by Brandi Irving (B)
"Heather Thies is amazing! Very patient and kind! Was incredibly helpful!"
We responded:
"Thank you for sharing, Brandi! We’re so glad our patience, kindness, and helpfulness made your experience a great one. We truly appreciate your kind words! - Heather "
Rita Rodriguez
August 4, 2025
5
out of
5
rating by Rita Rodriguez
"This was the best experience I've ever had with insurance agencies. They were extremely professional, attentive, knowledgeable, easy to work with and just overall nice people...they answered all my questions and more and provided me with all the information I needed. The price was amazing and I would recommend it to anyone looking for any type of insurance. They're amazing and will help you out! Call them!!!"
We responded:
"Thank you, Rita! We’re so glad to hear this was your best insurance experience yet. Our team is always happy to answer every question, provide clear information, and help you find the right coverage for all your policies at a great price. We truly appreciate your enthusiastic recommendation! - Heather "
Summer MacPherson
August 4, 2025
5
out of
5
rating by Summer MacPherson
"Alexis did an amazing job explaining the different types of coverage and working with me to get the lowest rate possible. She was so sweet and fun to talk to, and made the whole experience so much more enjoyable. I would absolutely recommend her to anyone!"
We responded:
"Hi Summer, thank you for the kind words! We're glad Alexis made the process both informative and enjoyable while helping you find a low rate. She’ll be so happy to know you’d recommend her! - Heather "
Ava Marrano
July 30, 2025
5
out of
5
rating by Ava Marrano
"Had a very pleasant and genuine experience signing up for insurance, highly recommend this office!"
We responded:
"Thank you for sharing, Ava! We're so happy to hear your experience was pleasant and genuine. We truly appreciate your recommendation! - Heather "
Linda Kurtz
July 29, 2025
5
out of
5
rating by Linda Kurtz
"She was awesome"
We responded:
"Thank you for the 5 stars, Linda! We truly appreciate your support and are always here to help! - Heather "
Cristy Stone
July 26, 2025
5
out of
5
rating by Cristy Stone
"Amazing customer service, variety of services and options, and super informative."
We responded:
"Hi Cristy, thank you for your review! We're so glad you found our team helpful and informative. We appreciate your kind words and are always here to help with whatever you need! - Heather "
anne oneill
July 26, 2025
5
out of
5
rating by anne oneill
"This is a great go-to insurance agency if you are looking for help finding solid, affordable car insurance. The agents are friendly and personable, and go out of their way to provide coverage that will work for you, at a price you can afford!"
We responded:
"Thank you for sharing, Anne! We’re so happy to hear you had a great experience with our team. Providing friendly, personalized service and affordable coverage is what we strive for—thank you for the kind words! - Heather "
Susan Sookhraj
July 25, 2025
5
out of
5
rating by Susan Sookhraj
"Kelsey is the best, highly recommend calling to save money today."
We responded:
"Thank you, Susan! We're so glad Kelsey was able to help—your recommendation means a lot. Great service and savings are what we’re all about! - Heather "